Access and Refund Policy
Updated October 8, 2026
For individual paid enrollment in the Fincisely online course. Contact hello@fincisely.com for help.
Nine months of access
Access starts when the account is first activated and lasts nine calendar months. Your welcome email gives the expiration date. Completing modules or resetting a password does not restart the period. There is no automatic renewal.
Your refund window
You may request a full refund before activation or within 24 hours after first activation. Email hello@fincisely.com from the registered email and identify the enrollment. No reason is required. We use the time your request was sent, not the time we reply, to determine eligibility.
How refunds work
We verify the purchase, confirm the refund, and arrange return of the payment to the original payer through the original payment method where available. Payment-provider processing times vary. Refunded access ends. The current enrollment page takes no payment; payment instructions and applicable charges are provided separately before you pay.
Other purchases and legal rights
Free pilot access has no payment to refund. Workshops, consultations, printed products, and group licenses require their own terms before purchase. Outside the individual course refund window, refunds remain available where required by law or an express written offer. This policy does not remove mandatory consumer rights. See the Website and Course Terms for service-discontinuation provisions.